What makes Regal Rest Cleaning different from other cleaning services?

Regal Rest Cleaning specializes in eco-friendly cleaning with transparent pricing and a 100% satisfaction guarantee. All cleaners are fully insured, background-checked, and trained.

Are your cleaning products environmentally friendly?

Yes! We exclusively use eco-friendly, non-toxic cleaning products that are safe for children, pets, and the environment.

How do I schedule a cleaning service?

You can easily book online through our website or call us directly. We offer instant confirmation and 24-hour reminders before your appointment.

Are you insured and bonded?

Yes, we are fully insured and bonded for your peace of mind.

What is your satisfaction guarantee?

If you're not 100% satisfied with your clean, we’ll return and make it right at no additional cost.

Regal Rest Cleanings Privacy Policy

Your privacy matters

We safeguard your information with care.

Your privacy matters

We safeguard your information.

1. Who we are

Regal Rest LLC (“Regal Rest,” “we,” “our,” or “us”) provides eco-friendly residential cleaning services in the Houston metro area. Our website regalrestllc.com (the “Site”) lets customers view packages, request a quote, and book cleans online.

2. Information we collect

Type of dataWhat it includesPurposeContact detailsName, email, phone, service addressSchedule your cleaning and send confirmations.Home detailsBed / bath count, notes, photos you uploadGenerate your flat-rate price and assign the right crew.Payment infoCard number, billing address (processed by Stripe)Securely capture and charge payment after the job.Website dataCookies, IP address, browser typeImprove site performance and prevent fraud.

3. How we use your data

To create and manage bookings.
To communicate service updates, reminders, and promotions (you can opt out anytime).
To process payments and issue refunds.
To comply with legal obligations and protect our rights.

4. Legal bases (GDPR)

We process personal data under one or more of the following bases: contractual necessity, legitimate interest, and consent (for marketing emails/SMS).

5. Sharing with third parties

We never sell your data. We share it only with:

Payment processor: Stripe, Inc.
Booking platform: Launch27, Inc.
Cleaning contractors: limited to the details required to perform your clean.
Legal / regulatory authorities if required by law.

6. Cookies & analytics

The Site uses essential cookies plus anonymised analytics (Google Analytics) to understand traffic patterns. You can disable non-essential cookies in your browser without affecting core functionality.

7. Data retention

We retain booking records and invoices for 7 years (U.S. tax requirement). Marketing data is deleted or anonymised after 24 months of inactivity.

8. Security

SSL encryption on all pages.
Card data handled solely by PCI-DSS Level 1 processor (Stripe).
Crew mobile app secured with 2-factor authentication.

9. Your rights

Depending on your location, you can access, correct, delete, or restrict your personal data. Email [privacy@regalrestllc.com] to submit a request; we’ll respond within 30 days.

10. Children’s privacy

We do not knowingly collect personal information from anyone under 13. If you believe a child has provided data, contact us and we will delete it.

11. Updates

We may update this policy to reflect changes in practices or laws. Updates will be posted here with a new “Last updated” date.